Cross Rigg

PRIVACY POLICY

Privacy Policy for Cross Rigg Apartments

Effective Date: 15th October 2024

Welcome to Cross Rigg Apartments! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.crossrigg.com, or engage with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you make a reservation, enquire about our services, or contact us, we may collect personal details such as your name, email address, phone number, and payment information.
  • Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, and the time and date of your visit.

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and manage your reservations.
  • To communicate with you about your bookings and respond to enquiries.
  • To improve our website and services based on user feedback and usage patterns.
  • To send promotional materials and updates, if you have opted in to receive them.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal obligations.

To exercise these rights, please contact us at the details provided below.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Cross Rigg Apartments
Email: hello@crossrigg.com
Phone: 01670458414
Address: Alhambra, 15 The Close, Stanhope Road, Edmundbyers, Consett, Co Durham, DH8 9NH

Thank you for choosing Cross Rigg Apartments!